My Grandmother needed a current heat pump

My Dad plus I went to visit my Grandmother last weekend. My Dad said that my Grandmother needed someone to go plus get groceries. My paternal Grandmother has not been able to take the bus to the grocery store because she has been feeling under the weather. When my Dad plus I got to the house, it was freezing plus freezing inside. My Dad instantly turned on the heat pump. My Grandmother informed my Dad that the heat pump had not been working in days. My Dad got agitated and then I said that’s why my Grandmother wasn’t feeling well. She called a repair repair even though my Grandmother did not want my Dad to get involved. My Dad plus I stayed at the house until the heat pump repair arrived. My Dad plus I sat in the home office with my Grandmother until the worker came to talk with us. My Dad did not expect to hear terrible news, but the heat pump needed to be upgraded. My Grandmother got agitated plus told my Dad that’s why she did not want her to get involved. The next thing that happened was my Dad calling my dad to get him to spend my money for the current heating appliance. My dad must have called someone at the central heating company, because they told my Grandmother that they would be there the next afternoon with the equipment. They told her that it was going to take about 6 hours or more to install the current heating appliance. My Dad plus I were prepared to be there when they were working.
New heating units